Shipping policy

Shipping Policy

Thank you for shopping with us! We’re excited to get your order to you as quickly and safely as possible. Please read our shipping details below to know what to expect.


Processing Time

All orders are carefully made and packed by hand. Please allow 3-5 business days for us to process and prepare your order before it ships.


Shipping Time

Once shipped, delivery times may vary depending on your location and the shipping method selected at checkout. Typically, orders take:

  • Within the U.S.: 7–14 business days

  • International: 10–21 business days

Please note that due to factors like high demand, holidays, or shipping delays beyond our control, some orders may take up to 2 weeks or slightly longer to arrive.


Shipping Methods & Costs

We offer standard shipping for all orders. Shipping costs are calculated at checkout based on your location and order size.


Tracking Your Order

As soon as your order ships, you will receive a confirmation email with a tracking number. You can use this to follow your package’s journey.


Lost or Delayed Packages

If your order hasn’t arrived within the estimated time, please contact us at creative@getsevum.com so we can help track it down or arrange a solution.


Additional Info

  • Shipping times are estimates and may vary based on carrier performance and customs processing for international shipments.

  • We’re not responsible for delays caused by the shipping carrier, customs, or unforeseen circumstances.


Thank you for your patience and understanding. We’re grateful to have you as part of our community!