Refund policy
Return Policy
Thank you for shopping with Sevum! We take pride in the quality and care of every product we create.
No Returns Accepted
Due to the nature of our products, all sales are final and we do not accept returns or exchanges. Please make sure to review your order carefully before completing your purchase.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of receiving your package at creative@getsevum.com with photos of the issue. We will work with you to resolve the problem promptly.
Questions Before You Buy
If you have any questions about a product before ordering, please don’t hesitate to reach out. We’re happy to provide additional information to help you make the best choice.
Thank you for understanding and supporting our small business!